FAQ

Hours of Operation:

  • Customer service is 7 days a week 10am-7pm
  • Contact us at bleuice.ds@gmail.com or call/text 430-435-4005

How long for my order to arrive:

  • Orders are shipped out Monday-Friday, excluding US Holidays. Most orders are processed and shipped out within 1-2 business days (large orders will take few extra days).
  • Local DFW customers, please give us a call for local delivery.

How to check order status:

  • An email confirmation will be sent to you and you can click "View Your Order." 
  • Contact us at bleuice.ds@gmail.com or call/text 430-435-4005

How to cancel:

  • Please notify us immediately if there are any mistakes on your order.
  • Contact us at bleuice.ds@gmail.com or call/text 430-435-4005 ASAP.

Bulk orders:

  • For bulk orders, please contact us at bleuice.ds@gmail.com or call/text 430-435-4005 for special pricing.